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At Creative Content, we are committed to delivering best-in-class content-creation services – designed to upgrade your business goals. We value open and transparent communication as it is essential in building and maintaining lasting relationships with our clients.
Our Refund Policy is simple and aims to provide users with clear guidelines about cancellation, refunds, and the process of how we manage our service contracts
We prioritize flexibility in our services. If your business needs are changed, you are free to cancel our services. However, if you have signed a contract and the work has already been started, the following conditions will apply:
Once the work has been started on any project – SEO, Content Writing, Web Designing & Development, and others – our team of creators is dedicated to assuring top-tier results.
Therefore, after starting work on any service, we will charge you proportionally to the amount of work done, at the time of cancellation. This policy ensures fair compensation for the effort that has already been put in by our team.
SEO is a long-term strategy, requiring consistent efforts to give potential outcomes. Following the time-intensive nature of SEO service, we work with a minimum of a 03 months contract.
The contractual phase allows our team to properly measure, execute, and optimize strategies that yield significant improvements for your business. The following conditions will apply while canceling our SEO services:
If you cancel the services within the 3-month contract, we will charge 100% of the agreed service fee.
We prioritize a result-oriented approach; if you haven’t seen the measurable results after contract completion, we will offer a full refund.
Our content writing services are designed to meet your brand’s needs and raise its voice. For content writing services, we follow the given payment structure to maintain commitment and fairness:
50% of the total decided package is required to pay before beginning the work.
We charge the remaining 50% of the decided amount after completing the project or when you are satisfied with the end results.
If you cancel the services before completion, we will charge according to the portion of work done. In case you don’t get satisfactory or measurable results, we will work closely with you to revise the content. If needed, we will offer a refund proportional to the incomplete services.
We offer customized web design & development services to meet your exact business needs. We follow a simple payment structure for all these services, reflecting the cooperative process with our clients. Here is how we manage the web design and development services:
We charge a 50% upfront payment to initiate the decided projects. This payment covers the initial phases – research, design, and developing ideas.
Once the project is done, and you are fully satisfied with our services, we will charge the remaining 50% of the decided package.
We are confident in our strategy but also understand the significance of delivering the exact results that we promise. In case you are not satisfied with the end product, we will be happy to offer you a full refund.
Our social media marketing or boosting services are simple and target-oriented. We structured the services in a way that offers you complete control over your advertising spend.
For advertising on Facebook, Instagram, TikTok, YouTube, and other platforms, we allow you to manage your own advertising budget. You will enter your credit card details directly for all the campaigns.
We will charge our service fees separately which are fixed and according to the decided goals and plans. However, if the campaign fails to give you satisfactory results, we will offer you a refund of the service fee.
At CreativeContent, every single project undergoes complete attention, effort, and experience required to deliver premium quality results. If there is ever any ambiguity in our services, our team of experts is always available to address your concerns.
We are always eager to deliver top-notch results that will surely make a positive impact on your business. Your satisfaction is our core value. We believe that our refund policy is fair and flexible enough that it ensures both parties are compensated appropriately.
If you have any further queries related to our policies, feel free to contact us and our dedicated customer support team will respond quickly with possible solutions.